Softline (South African software company)

Sage South Africa, or formerly known as Softline, which is part of The Sage Group, is a South-African software company that provides business software, services and support to small and medium-sized businesses. Whilst Softline's heritage is in the SME market, the company also sells its services to specific industries and larger organizations. Softline's core solutions cover accounting, ERP, Payroll and HR, Business Intelligence, customer relationship management and retail software solutions to small, medium and larger sized companies in South Africa and Australia.

Softline
TypeSoftware
Founded1988
FoundersIvan Epstein
Alan Orsin
Headquarters
ParentSage Group

Softline was founded by Ivan Epstein [1] and Alan Osrin in 1988. In 2003, Softline was acquired by The Sage Group plc.

The individual silo's within the Sage South Africa group are:

  • Sage VIP Payroll
  • Sage Pay
  • Sage Pastel Payroll
  • Sage Pastel Accounting
  • Sage ERP Africa
  • Sage Alchemex

History

Founding of Softline (1988-1990)

Softline was founded by Ivan Epstein[1] and Alan Osrin in 1988 during the formative years of the software industry with a mere R1, 500 loan. The two founding members of Softline were soon joined by local entrepreneur Steven Cohen in 1990.

Development and distribution of Brilliant Accounting (1990-1994)

After identifying a gap in the South African market for locally developed, user-friendly accounting software aimed primarily at medium-sized enterprises, Softline developed and launched a range of accounting software products under the name Brilliant Accounting. Within 2 years, Brilliant Accounting became a household name and achieved "Best Seller Status". By 1993, more than 20,000 South African businesses were utilising Brilliant Accounting. The Brilliant Suite of products were expanded to address several vertical markets. A national distribution infrastructure was established by Softline as well as a division to service and support Softline's growing base of Brilliant users. In 1994, Ivan Epstein secured a long-term agreement with Intuit, granting Softline exclusive distribution rights to the Intuit range of products in Southern Africa. This further strengthened Softline's position in the accounting software market.

Acquisitions

Formation and growth of Softline Holdings (1995-1997)

Softline experienced growth during the 1990s and by 1995 began to actively pursue the implementation of Softline's listing in the Johannesburg Stock Exchange. During this time, Softline's reseller base extended into Africa and the company made the following acquisitions:

Date Acquisition
March 1996 Softline Limited acquires 100% of Computer Parts
November 1996 Softline Limited acquires 100% of Ultra Technologies
November 1996 Softline Limited acquires 100% of MasterSkill Training

In December 1996, Softline Distribution was awarded the Computer Reseller News Channel Champion Accounting software Award 1996.

On 19 February 1997, Softline Limited lists on the Johannesburg Stock Exchange with a market capitalization of R250m (£20m).Later in the year, Softline Limited reported above forecast maiden results for yearend February 1997 and Ivan Epstein selected as a Computer Reseller News Channel Executive 1997 - Top 20 Movers and Shakers in Southern Hemisphere. Softline Limited also completed the following acquisitions in 1997:

Date Acquisition
March 1997 Softline Limited acquires 100% of PCI
May 1997 Softline Limited acquires 100% of Multisoft SA
August 1997 Softline Limited acquires 100% of IBIS Services. This was Softline Limited's first off-shore acquisition. IBIS Services, based in the United Kingdom, a developer and distributor of accounting software specifically for the Construction and Plant Hire industries.
August 1997 Softline Limited acquires 100% of ISU Campus

In October 1997, the black empowerment group Hosken Consolidated Investments (HCI) acquired 20% interest in Softline. In a back-to-back transaction, Softline acquired 60% of US-based SVI Holdings Inc., for R150 million. This transaction marked Softline's entry into international markets. At this time, SVI had operations based in the US and Australia.

During 1998 Softline made the following acquisitions:

Date Acquisition
April 1998 Softline acquired VIP Payroll Systems one of South Africa's largest payroll developers and implementers
May 1998 Softline increased the group's presence in the accounting software market through the acquisition of Lorge & Associates
July 1998 Softline Limited acquired Sybiz Software in Adelaide Australia for A$10m
November 1998 Softline moved into the hospitality Point-Of Sale with the Acquisition of 100% of Pilot Software

In July 1998, SVI transferred its listing to the American Stock Exchange (AMEX:SVI). Ivan Epstein, as a board member and director, worked closely with the senior executive management of SVI in refining their focus, assessing opportunities, outlining strategies and raising the profile of SVI in the investment community in the USA.

In 1999, Softline Limited went on to make a number of additional acquisitions, including:

Date Acquisition
January 1999 Softline enters USA market directly via the 100% acquisition of Datafaction
January 1999 Softline Limited acquires major competitor Pastel Software - A significant milestone in the history of Softline was the acquisition of Pastel Software. This acquisition consolidated Softline's position as the largest accounting software vendor in southern Africa (with an estimated 80% market share) and then the second largest in Australia.
April 1999 Softline acquires 100% of Opensoft a developer of e-commerce applications
August 1999 Softline acquires 100% of Handisoft, a leading provider of taxation and practice management software and furthers its presence in Australia
November 1999 Softline acquires 100% of ATS, an Accpac solution provider to strengthen its skills in the mid-range accounting software space
April 2000 Softline established its footprint in Canada through the 100% acquisition of Businessvision in Toronto
November 2000 Softline furthers its presence in the United States through the 100% acquisition of Accountmate, a developer of midrange accounting software based in California
May 2002 Softline strengthens its position in the Australian Payroll market via the 100% acquisition of one of Australia's largest payroll developers

In 2003, Softline was delisted from the Johannesburg Stock Exchange to be acquired by The Sage Group plc, one of the leading providers of business management software and services to SME's.

In 1989, Alan Ware and Jeremy Waterman established LA Technology, the distributor for Accpac International throughout sub Saharan Africa. LA Technology was later acquired by Accpac International in 2000 and became known as ACCPAC Africa. In 2004, ACCPAC Africa was acquired by the Sage Group plc and was renamed Softline Accpac.

In May 2010, Softline announced the acquisition of Netcash (Pty) Ltd,[2] a company that provides transaction processing services in three primary areas: electric funds transfer payments, debit order collections and credit card transaction processing. Through the acquisition, Softline was able to provide a solution to SMEs that enabled them to transact in EFT's, debit orders and credit card transactions directly from their back-office accounting and payroll applications.

Date Acquisition
October 1996 SVI Holdings Inc. acquires 100% of Divergent Technologies Pty Ltd Propriety Limited In Sydney Australia
July 1998 SVI Holdings Inc. acquires 100% of Applied Retail Solutions in San Diego California to enter the Point-Of Sale market in the USA
July 1999 SVI Holdings Inc. acquires 100% of Island Pacific Systems in Irvine California, a leading retail applications software group in the USA candour

Business management software

Softline offers various business management software solutions covering the following areas:

  • Accounting
  • Payroll
  • Human Resources
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Business Intelligence (BI)

Brands

Softline's brands include Softline Accpac, Softline Enterprise, Softline Pastel Accounting, Softline Pastel Payroll and Softline VIP (Payroll and Human Resources software and services) as well as a selection of Sage products.

Softline Accpac

Softline Accpac[3] is a full service enterprise management software package that can be used across industries.

Softline Pastel Accounting

Pastel Accounting[4] is an accounting software package that is used by over 200 000 companies in 52 countries across the globe.

Softline Pastel Payroll

Pastel Payroll [5] is online payroll software product developed by Softline.

Softline VIP

Softline VIP is a Payroll and HR software system for small, medium and large corporations.

References

  1. "Ivan Epstein - Who's Who SA". Whoswhosa.co.za. Retrieved 25 June 2016.
  2. "Archived copy". Archived from the original on September 26, 2011. Retrieved October 3, 2011.{{cite web}}: CS1 maint: archived copy as title (link)
  3. "Sage South Africa - Software & Solutions for any size business". Softline.co.za. Retrieved 25 June 2016.
  4. "Sage South Africa - Software & Solutions for any size business". Softline.co.za. Retrieved 25 June 2016.
  5. "Sage South Africa - Software & Solutions for any size business". Softline.co.za. Retrieved 25 June 2016.
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