Computer Age Management Services

CAMS was founded in early 1988 by V Shankar as a start-up in the area of Software Development and Computer Education. This was a promising venture, and for a period of 3–4 years in the early 90s, it was one of the establishments in Chennai, similar to NIIT in the education domain.

During Y2K, CAMS decided that the domestic financial services was the area on focus, and the area of operation in managed services among the IT services.

The Indian Financial Services went through a renaissance in the period 1997/8-2006/7, with changes in regulation, products and supporting infrastructure. Financial businesses, always early adopters, started taking advantage of technology and networking to facilitate their business, and CAMS pivoted into what are now known as Platform based services to the Indian Financial industry. In 2000 the HDFC Group invested into CAMS,[2] facilitating in its chosen businesses. In 2007 the company accepted a\r facilitate help in its operations. In early 2014 India's Stock Exchange, the NSE, took a position in the company.[3]

CAMS started off with a team of 20 personnel and started to process Transfer Agency operations during the early nineties. CAMS had handled IPOs like IPCA Laboratories, Wockhardt Ltd, NCD issues of RPPL, RPEL, Crossland Research Labs Ltd etc. CAMS was also known for processing the first ever allotment of Cars for Ford Escort Model, launched during 1996 by Ford India Pvt Ltd.

With the advent of close-ended Mutual Funds, CAMS was involved in the processing of the Indian Bank Mutual Fund and later started to handle the operations of Alliance Capital Mutual Fund. This was the first Open-Ended Mutual Fund of CAMS. CAMS also handled the oldest of Indian Mutual Funds like JM Mutual Fund, ITC Threadneedle, Zurich India Mutual Fund, Sun & FC Mutual Fund, Dundee Mutual Fund, Taurus Mutual Fund, etc.

As of Jun 2020, CAMS employs about 6000+ people and offers varied services to the Mutual Funds, Insurance, and Banking industries through its network of 270+ locations all over India.[4]

• Dispatch of PRAN Card, IPIN/TPIN and Welcome Kit.
• Digitization and maintenance of Subscriber record/preferences.
• Updating Subscriber record/preferences based on requests made for change/revision.
• Providing operational interface to other intermediaries under NPS Architecture.
• Monitor the flow of contributions made by subscribers to their PRAN account.
• Unitization of contribution amount made by subscribers to his/her PRAN account.
• Generation and dispatch of Statement of Transactions to Subscribers.
• Providing subscribers with online/electronic access to their PRAN account.
• Providing Call Centre facilities to Subscribers.
• Receiving, acknowledging and redressal of Subscriber grievances through Central Grievance Management System portal.

Edge360 is a distributor portal maintained by CAMS for enabling financial and non-financial transactions to Independent Financial Advisors, their employees and Registered Investment Advisors. Most of the financial transactions can be completed using edge360 including some Non-financial transactions like changing contact details of the investor, change of bank mandate, register for CAMS One-Time Mandate are available. Apart from these, the distributors can also download reports like statement of account, capital gain statement etc. and a variety of WBR reports to run their daily business. The portal allows mutual fund distributors to run campaigns and initiate KYC for their investors digitally.

As of December 2018, CAMS had an all-India presence with around 280+ Customer Service Centers (CSCs) and all these branches are linked in real-time.

These CSCs normally provide services to Mutual Fund, Insurance, Private Equity, KRA, and NPS processes. In these CSCs, the customers have an option to enquire about their investments, obtain the statement of accounts, seek portfolio valuations, buy, sell, switch mutual fund units, notify changes in their account details, register and submit KRA applications.

CAMS has enabled self-servicing through the investor and distributor services webpages on its website.

CAMSRep - CAMS Repository Services Ltd ("CAMSRep") – is licensed by IRDA to provide insurance repository services such as:

• e-Insurance Account creation
• Conversion of New & Existing policies to e policies
• Policy holder services
• Account Maintenance
• CAMSRep has reached 2 Million Insurance Repository Accounts as of September 2019
• Policy Genie services enabling on the go conversion of policies into electronic mode

CAMSfinServ - CAMS Financial Information Services Pvt Ltd ("CAMSfinserv"). CAMSfinserv is issued with a Certificate of Registration from Reserve Bank of India to conduct Account Aggregation Services in India.

CAMSfinserv, one of the 4 licensed AAs in India, is completely data blind and is a pure platform service provider. The beauty of AA is that the data from the consent creation stage onward is 100% encrypted and the authorized Information User alone gets to decrypt the information shared with them. AAs do not get to store any of the customer data and provide complete guarantee to the safe sharing of the Financial Information with his authorized user.

The major advantage to the end customer is that he has greater comfort on who gets to use his data, in an electronic form which is free from any un-authorized third-party usage and pilferage thereof.

CAMS is the founding member of Registrars Association of India (RAIN)[7] which was founded in the year 1991. RAIN is a representative body of Registrars and Share Transfer Agents in India.

CAMS is a member of The National Association of Software and Services Companies of the USA.[8] CAMS is an ISO 9001 – 2008, ISO 27001 compliant organization as well as being compliant to SOC 1 & 2 (UTC)standards Service Organization Controls Service Organization Controls