Complaining

Complaining is a form of communication that expresses annoyance or unhappiness.[1] It may serve a range of purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic expression of personal emotion.[2] Complaining may be a method of notification, especially in the context of a consumer of goods or services, that one party has failed to satisfy normal standards, and is expected to rectify a perceived grievance, such as replacing a defective item.[3]

This article is about the expression of general dissatisfaction. For complaints in other contexts, see Complaint (disambiguation).
Fable of the peacock complaining to the Roman goddess Juno, that it lacked the voice of a nightingale

Complaining may be formalized into an organizational system of filing a written grievance as part of a dispute resolution process.[4] Alternatively, it may be a purely informal process among friends or acquaintances that allows for the expression and validation of some personal perspective, often referred to as venting.[5][6] There is some evidence to suggest that complaining may be harmful for physical or mental health by increasing stress levels.[7]

The American proverb, the squeaky wheel gets the grease, is sometimes used to convey the idea that complaining about a problem is an effective means of spurring its resolution,[8] although it has also been noted that there is no necessary correlation between stridency and merit,[9] so that the problem that gets resolved due to complaints may not actually be the most pressing problem requiring resolution.

See also

References
  1. "Complain". The Britannica Dictionary. Retrieved 19 March 2022.
  2. Berry, William. "The Psychology of Complaining". Psychology Today. Retrieved 19 March 2022.
  3. Thøgersen, John; Juhl, Hans Jørn; Poulsen, Carsten Stig (2003). "Complaining: A function of attitude, personality, and situation" (PDF). Psychology and Marketing. Retrieved 19 March 2022.
  4. Lari, Osama (2010). "5". Industrial Sociology: A Comprehensive Approach. ISBN 9789380257150. Retrieved 19 March 2022.
  5. Hagan, Ekua. "No One Likes a Complainer. Here's Why". Psychology Today. Retrieved 19 March 2022.
  6. Wiest, Brianna. "Can Complaining Be Good For Your Mental Health?". Forbes. Retrieved 19 March 2022.
  7. Stillman, Jessica. "Complaining Is Terrible for You, According to Science". Inc. Retrieved 19 March 2022.
  8. "Squeaky wheel gets the grease - Define Squeaky wheel gets the grease". Dictionary.com.
  9. Mieder et al. 1992, pp. 760, 880.
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