Alshaya Group
Alshaya Group (also called the M. H. Alshaya Co.) is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers.
![]() | |
Type | Private (Owned by the Alshaya family) |
---|---|
Industry | Retail |
Founded | Part of Alshaya group of companies founded in 1890 |
Headquarters | Kuwait City, Kuwait |
Area served | Middle East and North Africa, Russia, Turkey and Europe |
Key people |
|
Products | Franchising, Retail |
Owner | Alshaya family |
Divisions | Fashion and Footwear, Food, Health & Beauty, Pharmacy, Optics, Home Furnishings, Leisure & Entertainment |
Website | www |
Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.
Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.
History
In 1890, M.H. Alshaya Co. was founded in Kuwait in as a shipping company, initially trading with British India. In 1965, the company diversified by opening a Sheraton hotel in Kuwait City, the first Sheraton outside North America.[1] In 1983, Alshaya expanded its franchising business when it acquired the Kuwait franchise rights for UK retailer Mothercare.[1] H&M,[2] In 1999, Alshaya entered the food retail sector with a partnership with Starbucks.[3] Alshaya's acquisition of the Topshop franchise for Turkey in 2002 was its first expansion outside the Middle East. The company moved into Russia in 2005 with the acquisition of the Russian franchise rights for Mothercare.[1] In 2006, Alshaya launched international clothing retailer H&M in the Middle East, followed by a number of US-headquartered brands looking to expand into the Middle East: Dean and Deluca (2008), P. F. Chang's,[4] Pinkberry and Payless ShoeSource[5] (all 2009). In 2010, Alshaya added American Eagle, Pottery Barn and Pottery Barn Kids[6] to its portfolio. It also secured franchise rights for the first international outlets of Texas Roadhouse,[7] and opened its first Victoria's Secret Beauty and Accessories stores in the Middle East in Bahrain and Kuwait.[8] In June 2012, the first The Cheesecake Factory restaurant outside North America opened in the UAE.[9] In November 2012, further brands were added to Alshaya's portfolio: Harvey Nichols Kuwait,[10] Victoria's Secret, Jack Wills, COS, West Elm and Williams-Sonoma.[6]
In December 2012, Alshaya opened the Alshaya Retail Academy in Riyadh, Saudi Arabia, providing retail training and employment on graduation for young Saudi women.[11] In February 2013 Alshaya opened up the 160th location of The Cheesecake Factory in The Avenues (Kuwait).[12] In April 2014, Alshaya announced it would open two more Alshaya Retail Academies in Saudi Arabia, in Jeddah and Dammam.[13] Alshaya moved into the Leisure and Entertainment sector in June 2013 with the opening of KidZania Kuwait, at The Avenues (Kuwait).[14] Muji[15] opened at The Avenues in the same year. Katsuya by Philippe Starck[16] launched in Kuwait and the UAE, and in December 2013, more Alshaya restaurant brands were introduced to Saudi Arabia—The Cheesecake Factory, Texas Roadhouse, Shake Shack, P. F. Chang's and PizzaExpress.[17] 2015 saw the Middle East debut of fast-food chicken restaurant Raising Cane's[18][19] in Kuwait. In 2016, Alshaya launched its loyalty programme, Privileges Club,[20] in Kuwait, with plans to roll the programme out across its GCC markets. Lebanese restaurant Babel opened its first outlet outside Lebanon, in Kuwait.[21] In 2017, several new brands made their Middle Eastern debut, including Bouchon Bakery;[22] Charlotte Tilbury;[23] NYX Cosmetics;[24] 400 Gradi;[25] and & Other Stories.[26] The company also opened the Four Seasons Hotel Kuwait at Burj Alshaya in downtown Kuwait City. Burj Alshaya features the 22-story Four Seasons in the Eastern Tower and houses the corporate headquarters of the company in the 43-story Western Tower. Also making their regional debut at Kuwait's new Avenues Phase IV extension were Swedish fashion brand Monki,[27] Blaze Pizza[28] and new entertainment concept TekZone.[29] Luxury Home Fragrance brand Dr. Vranjes Firenze [30] made its first Middle East foray later that year. In January 2019, Alshaya opened its own brand Amiti Noura,[31] a restaurant that offers traditional Kuwaiti cuisine at Kuwait's largest shopping mall, The Avenues followed by the opening of contemporary New York city-based fashion brand alice + olivia by Stacey Bendet, in April.
Later that year, Alshaya Group partnered with Hilton to open 70 Hampton by Hilton Hotels in nine countries the Middle East, North Africa, Turkey and Russia. In December 2019, Alshaya signed an agreement with Equinox Group to bring three fitness brands to the region: Equinox Fitness Clubs, SoulCycle and Blink Fitness, with initial opening plans focused on Dubai in late 2020. They also announced plans to bring the Canopy by Hilton hotel brand to Kuwait.
In early 2020, Alshaya introduced café and bakery Princi to Kuwait.
In March 2022 Alshaya Group temporarily closed all stores in Russia (Starbucks, Mothercare, The Body Shop, Victoria's Secret), which might be connected to the international sanctions imposed against Russia because of the war in Ukraine.[32]
Operations
Some of the brands managed and operated by Alshaya Group include Raising Canes,[33] Mothercare, American Eagle,[34] Debenhams,[35] Harvey Nichols Kuwait,[10] Payless ShoeSource,[5] Topshop,[2] Starbucks,[3] Shake Shack,[36] The Cheesecake Factory,[9] Pinkberry,[9] P. F. Chang's,[4] Le Pain Quotidien,[4] Katsuya by Philippe Starck,[16] The Body Shop, Make-up Art Cosmetics (MAC), Victoria's Secret,[8] Boots pharmacy, Vision Express, Pottery Barn, Williams Sonoma,[6] and KidZania Kuwait.[14] Its hotel division owns the Sheraton Hotel in Kuwait and the Oberoi Hotel in Medina, Saudi Arabia.[37]
References
- "Alshaya Group spreads web of familiar brands through eastern Europe". The Financial Times. Nikkei.
- "The Family Firms Ruling Fashion in the Gulf States". The Business of Fashion.
- "Starbucks Corporation (NASDAQ:SBUX) - UPDATE: Starbucks Issues Highlights from Annual Shareholder Meeting, Introduces Cross-Channel, Multi-Brand Loyalty Program, Reaffirms Outlook". Benzinga.
- "P.F. Chang's to expand into Mideast". Arabian Business.
- "Payless adds store in Middle East". CJOnline.com.
- Renée Frojo (30 November 2012). "Williams-Sonoma accelerating global growth". San Francisco Business Times.
- "Kuwait's Alshaya to launch MidEast's first Texas Roadhouse". Arabian Business.
- "5 things you didn't know about Victoria's Secret". Retailgazette.co.uk.
- Beth Kowitt (12 February 2013). "M.H. Alshaya: The mystery company importing Americana to the Mideast". Fortune.
- "Harvey Nichols to open in Kuwait (Vogue.co.uk)". Vogue UK.
- "Alshaya Retail Academy for Saudi youth opens in Riyadh". Saudi Gazette. Archived from the original on 2015-04-02.
- Kowitt, Beth (February 12, 2013). "M.H. Alshaya: The mystery company importing Americana to the Mideast". Fortune. Retrieved July 7, 2019.
- "Alshaya to open two more retail academies in Saudi Arabia". Gulf News.
- Rebecca Mead (19 January 2015). "When I Grow Up". The New Yorker.
- "Kuwait's Alshaya inks deal with Japanese retailer". Arabian Business.
- "Alshaya to bring new restaurant brand to Gulf". Arabian Business.
- "Alshaya brings 6 world-class restaurant brands to Le Mall". Arab News.
- Timothy Boone. "Raising Cane's to open its first overseas restaurant in Kuwait City". The Advocate. Retrieved 12 February 2019.
- "Archived copy". Archived from the original on 2016-11-14. Retrieved 2016-11-13.
{{cite web}}
: CS1 maint: archived copy as title (link) - "PRIVILEGES CLUB". Alshaya.com. Retrieved 12 February 2019.
- "Kuwait urges Security Council to act" (PDF). Arabtimesonline.com. Retrieved 12 February 2019.
- Brito, Claudia De. "Thomas Keller makes Dubai debut with Bouchon Bakery". HotelierMiddleEast.com. Retrieved 12 February 2019.
- "Charlotte Tilbury makes dazzling Middle East debut" (PDF). Arabtimesonline.com. Retrieved 12 February 2019.
- Benjamin Fitzgerald. "Nyx enters the Middle East with Abu Dhabi store". FashionNetwork.com. Retrieved 12 February 2019.
- "400 Gradi launches its handcrafted Italian cuisine in Bahrain". Bizbahrain.com. 29 November 2017. Retrieved 12 February 2019.
- "A Swedish fashion brand with a story to tell". Gulfnews.com. Retrieved 12 February 2019.
- "MONKI IS COMING TO KUWAIT". Bazaar.town. 10 October 2017. Retrieved 12 February 2019.
- Pizza, Blaze (22 March 2018). "Blaze Fast-Fire'd Pizza Opens First Middle East Location at The Avenues in Kuwait". GlobeNewswire News Room. Retrieved 12 February 2019.
- "PressReader.com - Connecting People Through News". Pressreader.com. Retrieved 12 February 2019.
- "Home Fragrance Brand Dr. Vranjes Firenze to open first flagship store in the Middle East". Zawya.com. Retrieved 12 February 2019.
- "Original Kuwaiti flavors from the restaurant "Amati Noura" now in the Avenues". Alanba.com.kw (in Arabic). Retrieved 2019-01-30.
- "All brands in Russia (Please note our stores in Russia are temporarily closed)". www.alshaya.com. Retrieved 2022-04-08.
- "Raising Cane's". Alshaya.com.
- "American Eagle Outfitters to open three UK stores". Retailgazette.co.uk.
- "Franchising helps Debenhams expand overseas". Thefranchisemagazine.net. Archived from the original on 2016-07-02. Retrieved 2015-07-21.
- "Alshaya to roll Shake Shack out across Middle East". Arabian Business.
- "GCC's Most Admired Executives-Mohammed AlShaya". Arabian Business.